DELIVERY AND RETURN POLICY

1-     PARTIES

a) Arge Group Consultancy Software Promotion and Training Services Ltd. carrying out the activities of the website www.pmspeed.com, with registered address at Üniversiteler Mah. 1596. Cad. 4. Ar-Ge Binası Ofis No: 37 Çankaya/ANKARA (Hereinafter referred to as "Seller")

b) The internet user who places an order from www.pmspeed.com website (Hereinafter referred to as the "Buyer")

1.1 This agreement confers rights and imposes obligations on the parties regarding the website subject to the contract , and when the parties accept this agreement, they declare that they meet the mentioned obligations completely, accurately, promptly, and within the conditions requested in this contract.

2-     GENERAL PROVISIONS

2.1 Whether you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract provided to you.

2.2 Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (OG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the service they have purchased.

2.3 Each purchased service is made available to the buyer, provided that it does not exceed the legal period of 30 days. Whether the service is not delivered within this period, Buyer may terminate the contract. Payments made for events cancellation can be made by the buyer whether the company postpones the event.

2.4 The purchased service must be delivered completely and in accordance with the qualifications specified on the product page.

2.5 Whether the sale of the purchased product or service becomes impossible, Seller must notify the buyer in writing within 3 days of learning of this situation. The total price must also be returned to Buyer within 14 days.

2.6 Whether Buyer does not pay the service charge he/she purchased or cancels it in the bank records, the Seller's obligation to deliver the service ends.

2.7 Buyer cannot request cancellation after purchasing the question bank in the application. Digital products are not refundable due to the fact that they are immediately accessible services. It is not possible to request a refund by refraining from receiving it.

2.8 In accordance with the Regulation, it is not possible to return goods prepared in line with the Buyer's request or Buyer’s clearly personal needs and which are not available for return, and services performed instantly in electronic form.

2.9 Buyer declares that he/she has read and is informed about the basic characteristics of the products and services subject to the contract, the sales price and payment method and the preliminary information regarding the delivery on the websites of the Seller (www.pmspeed.com, https://argegrupdanismanlik.com) and has given the necessary confirmation electronically.

3- DEFAULT AND ITS LEGAL CONSEQUENCES

3.1 Buyer accepts, declares and undertakes that in case of default when making the payment by credit card, the cardholder (Buyer) shall pay interest within the framework of the credit card agreement with the bank and shall be responsible to the bank. In this case, the relevant bank may take legal action; may request the expenses and attorney fees that may arise from Buyer , and in any case, in case of default due to Buyer's debt, Buyer agrees to pay the damages and losses suffered by Seller due to the delayed performance of the debt.

4- PAYMENT AND DELIVERY

4.1 With your credit cards through our website, you can take advantage of online single pay or online installment opportunities for all kinds of credit cards. For online payments, the amount will be debited from your credit card at the end of your order. For online payments, the amount will be debited from your credit card at the end of your order.

5- VALIDITY OF THE AGREEMENT IN PARTIAL NULLITY

5.1 If any provision of this agreement is found to be invalid, void, unenforceable or against the law; this shall not invalidate the validity of the remaining provisions of the agreement in whole or in part.

6- APPLICABLE LAW AND DISPUTE RESOLUTION

6.1 All disputes arising out of or relating to this Agreement shall be finally resolved before Turkish Bar Association Arbitration Center by arbitration in accordance with the Arbitration Rules of the Turkish Bar Association Arbitration Center. The language of the arbitration shall be Turkish. The place of arbitration is Ankara/Turkey. Turkish law will be applied to the merits of the dispute.

6.2 The Number of Arbitrators is applied as stipulated in the Arbitration Rules of the Turkish Bar Association Arbitration Center.

7- This contract is deemed to have been established as article 7 (seven) with the mutual consent and consent of the parties when Buyer purchases the service/product from Seller. By purchasing services/products from Seller, Buyer is deemed to have approved and accepted this agreement. This agreement enters into force when Buyer purchases services from the Seller.